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Nexorra Digital

Solution

AI & Automation

AI assistants and automated workflows that answer customers, qualify leads, chase follow-ups and prepare reports without extra headcount.

In short

Nexorra Digital provides ai & automation for businesses in Nairobi and across Kenya: ai business assistants, whatsapp ai, lead qualification, automated follow-ups, customer support and more. Turn repetitive processes into intelligent workflows.

Most of the AI a business needs is unglamorous: answering the same twenty questions at 11pm, checking whether an item is in stock, booking the appointment, reminding the customer who went quiet. Done well, it frees your team for the conversations that need a person.

We build AI assistants that read from your own catalogue, prices, policies and customer records, so answers are grounded in your data instead of guesses. They run on your website and on WhatsApp, hand over to a human when a conversation needs one, and log every exchange to the CRM.

Around the assistants we automate the plumbing: lead routing, payment reminders, quotation generation, stock alerts and weekly reports delivered to the owner's inbox.

Questions

AI & Automation: common questions

Can an AI assistant answer using my own business data?

Yes. We connect assistants to your product catalogue, prices, policies and customer records, so answers come from your data. The assistant hands over to a staff member when it cannot answer or when the customer asks for a person.

What does it cost to run an AI assistant?

AI usage is billed by the provider per message and is usually a small monthly amount for a typical business. We estimate it from your expected chat volume before you commit, and set limits so costs cannot run away.

What if the AI assistant gives a wrong answer?

Assistants are limited to your own data and instructed to hand over to a person when unsure. Every conversation is logged so you can review answers and improve the instructions.

What does Nexorra Digital do?

Nexorra Digital is a Nairobi technology company. We build business software (ERP, POS, CRM, property and booking systems), AI assistants and automation, websites and ecommerce, and we run digital growth programmes such as SEO and Meta advertising.

How much does a business system cost?

It depends on scope. A company website usually starts in the low hundreds of thousands of shillings, while ERP or property platforms are priced per module and per branch. After a discovery call we send a written quote with phases, so you can start small and add modules later.