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Nexorra Digital

Digital marketing

Marketing that is wired into your sales, not just your social feeds.

Meta, Google and TikTok ads, SEO, AEO, content, WhatsApp, email and SMS, run by the same team that builds your website and CRM. Every campaign is tracked from the first click to the M-Pesa payment.

The difference

Why marketing works better when the systems are connected.

Most Kenyan businesses we audit are spending on ads without knowing which ones sell. The pixel fires on page view, the enquiry lands on someone's WhatsApp, the payment arrives on a till, and nothing links the three. We fix the measurement first, then spend where the numbers point.

  • Conversion tracking in place before the first shilling is spent
  • Leads land in a CRM, not scattered across phones
  • Sales reported back to Meta and Google so their algorithms find more buyers
  • One monthly report in plain language: spend, leads, sales, cost per sale
Marketing team planning a campaign

Campaign view

Ad spendtracked
WhatsApp leadsin CRM
M-Pesa salesmatched
Cost per salereported

Channels

Every channel your customers use.

Pick one channel or run them together. Each is planned, produced, managed and measured in-house.

Meta Ads (Facebook & Instagram)

Prospecting, retargeting and lead campaigns built around creative that stops the scroll.

  • Audience and offer strategy
  • Ad creative: static, carousel, reels
  • Pixel and Conversions API setup
  • Lead forms synced to CRM
  • Click-to-WhatsApp campaigns
  • Weekly optimisation

TikTok Ads & short video

Native short-form video and TikTok campaigns for brands selling to younger Kenyan audiences.

  • Content concepts and scripts
  • Creator-style production
  • Spark Ads with creator content
  • TikTok Pixel and Events API
  • Trend and sound monitoring

Social media management

A consistent presence on the platforms your customers use, planned a month ahead.

  • Monthly content calendar
  • Design and copywriting
  • Scheduling and publishing
  • Comment and DM replies
  • Community growth
  • Monthly insights report

Search engine optimisation (SEO)

Technical fixes, content and local SEO that bring steady traffic without paying per click.

  • Full technical audit and fixes
  • Keyword and topic research
  • On-page optimisation
  • Service and location pages
  • Google Business Profile
  • Link earning and citations

AEO & GEO for AI search

Structure your content so ChatGPT, Gemini, Perplexity and Google AI Overviews name your business in their answers.

  • Question-led content
  • FAQ, Organization and Product schema
  • llms.txt and AI crawler access
  • Entity consistency across the web
  • Monitoring AI answers for your category

Content & creative production

Photography direction, product shots, short video, articles and ad creative made for each channel.

  • Brand and product photography
  • Reels and short video edits
  • Blog articles and guides
  • Ad copy and hooks
  • Brand templates

WhatsApp marketing

Catalogues, opt-in broadcast lists and automated follow-ups on the channel Kenyans already use.

  • WhatsApp Business Platform setup
  • Catalogue and quick replies
  • Opt-in list building
  • Broadcast campaigns with approved templates
  • Abandoned-cart and payment reminders

Email & SMS marketing

Newsletters, promotions and automated sequences by email and bulk SMS through Africa's Talking.

  • List segmentation
  • Welcome and re-engagement sequences
  • Promotional campaigns
  • Bulk SMS with sender ID
  • Deliverability setup (SPF, DKIM)

Influencer & creator partnerships

Finding creators whose audience matches yours, with briefs, tracking links and fair contracts.

  • Creator shortlist and vetting
  • Briefs and approvals
  • Unique codes and tracked links
  • Whitelisting for paid ads
  • Results reporting

Landing pages & conversion optimisation

Fast pages built for one action, then tested until more visitors take it.

  • Campaign landing pages
  • Heatmaps and session recordings
  • A/B tests on offers and forms
  • Speed optimisation
  • Checkout and form fixes

Analytics & tracking

GA4, Tag Manager, pixels and dashboards that show revenue by channel, not vanity metrics.

  • GA4 and Google Tag Manager
  • Meta CAPI and TikTok Events API
  • UTM conventions
  • CRM and M-Pesa revenue attribution
  • Looker Studio dashboards

Full funnel

A plan for every stage of the buying journey.

Campaigns that only chase likes stall. We plan for the whole path from first view to repeat purchase, with a number to watch at each step.

01

Awareness

Get in front of the right people

  • Reels and TikTok video
  • Meta reach and video views
  • YouTube and display
  • Creator content
  • SEO articles

We measure

Reach · Cost per 1,000 views · Video hold rate

02

Consideration

Earn interest and questions

  • Retargeting engaged viewers
  • Search ads on intent keywords
  • Comparison and FAQ content
  • WhatsApp click ads
  • Lead magnets

We measure

Click-through rate · Cost per lead · WhatsApp conversations

03

Conversion

Turn interest into paid orders

  • Landing pages built for one action
  • Offer and urgency tests
  • M-Pesa checkout
  • AI assistant answering objections
  • Sales follow-up in the CRM

We measure

Conversion rate · Cost per sale · Return on ad spend

04

Retention

Bring customers back

  • WhatsApp and SMS reminders
  • Email sequences
  • Loyalty offers
  • Review requests
  • Referral programmes

We measure

Repeat purchase rate · Customer lifetime value · Reviews gained

Measurement

From ad click to M-Pesa payment, tracked.

This is where most agencies stop and where we start. Because we build the website, CRM and payment integration, we can follow a customer all the way through and feed real sales back to the ad platforms.

  1. 1

    Ad click

    UTM tags and click IDs recorded for every visit.

  2. 2

    Landing page

    Fast page, events tracked in GA4, Meta and TikTok.

  3. 3

    Lead or chat

    Form or WhatsApp enquiry saved to the CRM with its source.

  4. 4

    Sale

    Invoice paid by M-Pesa or card, matched to the lead.

  5. 5

    Signal back

    Purchase sent to Meta CAPI and Google offline conversions.

  6. 6

    Report

    Spend, leads, sales and cost per sale per campaign.

How a month runs

A predictable monthly rhythm.

  1. 01

    Week 1: plan

    Review last month's numbers, agree offers and the content calendar.

  2. 02

    Week 1 to 2: produce

    Shoot, design and write the month's creative. You approve in one place.

  3. 03

    Ongoing: launch and manage

    Campaigns go live, comments and DMs are answered, budgets shift to what works.

  4. 04

    Weekly: optimise

    Pause weak ads, scale strong ones, test new hooks and audiences.

  5. 05

    Month end: report

    A plain-language report and a short call on results and next steps.

Reporting

Reports you can read in five minutes.

Every month you get one page that answers the questions an owner actually asks: what did we spend, what did it bring in, and what are we changing.

Marketing performance dashboard
  • Spend and revenue by channel
  • Leads and cost per lead
  • Sales and cost per sale
  • Best and worst performing ads
  • Search rankings and AI answer visibility
  • Next month's plan

Engagements

Three ways to work with us.

Monthly retainers with a clear scope. Ad spend is paid directly to the platforms from your own account. Ask for pricing based on your goals and channels.

Presence

Businesses that need a consistent, professional social presence.

  • 2 platforms managed
  • 12 designed posts a month
  • 4 short videos or reels
  • Community replies on weekdays
  • Monthly insights report
Most chosen

Growth

Businesses ready to run paid campaigns with proper tracking.

  • Everything in Presence
  • Meta or Google ads management
  • Pixel, CAPI and GA4 setup
  • Leads synced to a CRM
  • Landing page for your main offer
  • Weekly optimisation and monthly call

Scale

Brands investing across several channels and wanting sales attribution.

  • Everything in Growth
  • Meta, Google and TikTok together
  • SEO and AEO programme
  • WhatsApp, email and SMS automation
  • Revenue dashboard with M-Pesa attribution
  • Dedicated account lead

Free tool

See where your website stands before you spend on ads.

Our analyzer crawls your site, checks every link and scores your SEO, speed and AI search readiness.

Questions

Digital marketing, answered.

Also see Digital Growth and our guide to AEO.

How much should a Kenyan business spend on ads?

Enough to get statistically useful results on one offer. For most small and mid-sized businesses that means starting at a daily budget the business can sustain for at least a month, then scaling what converts. We recommend a starting budget after reviewing your margins and average order value.

How long before digital marketing shows results?

Paid ads can produce leads within days, but campaigns usually need two to four weeks of data to optimise well. SEO and AEO are slower, typically three to six months for meaningful ranking and traffic gains.

Do you track sales, or only likes and clicks?

Sales. We set up conversion tracking on your website, connect leads to a CRM and, where possible, match M-Pesa or card payments back to the campaign that produced them.

Who owns the ad accounts and pages?

You do. Ad accounts, pixels, pages and analytics are created in your business's name with Nexorra added as a partner, so you keep full access and history if you ever move on.

Can you work with our existing website?

Yes. We can add tracking and landing pages to most websites, including WordPress and WooCommerce. If the site is too slow or cannot be tracked properly, we will say so and suggest options.

What is the difference between SEO, AEO and GEO?

SEO improves rankings in search results. AEO (answer engine optimisation) and GEO (generative engine optimisation) structure your content so AI assistants such as ChatGPT, Gemini and Perplexity can quote and recommend your business.